Portfolio Category: <span>Case Study</span>

Imperial College London, one of the finest universities in Europe, appointed ThirstLink to assist them in the specification, then tendering, of their vending services throughout their London campus buildings. The brief was simple; to rejuvenate and consolidate the refreshments offering to students and staff, by moving to one sole supplier. In addition, ThirstLink wanted to […]

ThirstLink have been working on behalf of Sheffield Hallam University for many years and have re-tendered their vending service requirements twice. When first appointed the brief was to reduce the number of suppliers to just one for all the many vending machines throughout the campus, to provide some continuity of products, tariffs, service standards, and […]

The vending services provided at Royal United Hospital in Bath were transformed following the appointment of ThirstLink. The sad-looking, unreliable, and poorly utilised vending equipment was providing a poor return. The fact that the same products were sold at varying prices did not help, neither did the insufficient restocking, and poor hygiene practises from the […]

Their existing vending machines were coming to the end of their lease, and Royal Berkshire Hospital also wanted to remove the Caterer from the responsibility of “operating” the vending services on site. However, they were concerned that it may not be possible to continue offering fresh food or recover all costs if the vending was […]

The vending services were tired and did not offer much in the way of variety or value. It was important to introduce healthy products, adhere to all NHS guidelines, and increase royalties to the hospital. Following ThirstLink’s tendering process that exceeded CQUIN guidelines, the hospital was able to make a fully considered decision. The new […]

The old, half-empty, and problematic vending equipment was not in keeping with the Image demanded by one of the UK’s leading Universities. Part of the problem stemmed from too many different suppliers, which made obtaining performance & sales data difficult, plus there was no consistency of products or pricing on offer to the students, staff, […]